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BookBajar

Privacy Policy

Effective Date: April 2026

Website: https://bookbajar.in

Business Name: BookBajar

Contact Email: info@bookbajar.in

BookBajar ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website bookbajar.in or make a purchase.

1. Information We Collect

a) Personal Information (provided by you):

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment information (processed securely via Razorpay — we do not store card details)
  • Account login credentials

b) Automatically Collected Information:

  • IP address
  • Browser type and version
  • Device type (mobile, desktop, tablet)
  • Operating system
  • Pages visited, time spent, and navigation patterns
  • Referral source (how you found our website)
  • Cookies and similar tracking technologies

2. How We Use Your Information

  • To process and fulfill your orders
  • To send order confirmations, shipping updates, and delivery notifications
  • To create and manage your account
  • To communicate with you regarding customer service inquiries
  • To improve our website, products, and services
  • To personalize your shopping experience
  • To send promotional offers, newsletters, and marketing communications (only with your consent; you can opt out anytime)
  • To prevent fraud and ensure security
  • To comply with legal obligations

3. Payment Security

All payments on bookbajar.in are processed through Razorpay, a PCI-DSS compliant payment gateway. We do not collect, store, or have access to your credit/debit card numbers, CVV, or banking credentials. All payment data is encrypted using industry-standard SSL/TLS encryption during transmission.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in to your account
  • Remember your cart and preferences
  • Analyze website traffic and user behavior (via Google Analytics)
  • Serve relevant advertisements (via Google Ads)

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

5. Third-Party Sharing

We do not sell, rent, or trade your personal information to third parties. We share your data only with:

  • Payment Processors: Razorpay — for secure transaction processing
  • Shipping Partners: Logistics providers — for order delivery
  • Analytics Services: Google Analytics — for website performance insights
  • Advertising Platforms: Google Ads — for remarketing and ad targeting (anonymized data only)
  • Legal Authorities: When required by law, court order, or government regulation

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain your account, comply with legal requirements, and resolve disputes. When data is no longer needed, it is securely deleted or anonymized.

7. Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmission
  • Secure, encrypted storage of personal data
  • Restricted access to personal information (only authorized personnel)
  • Regular security audits and vulnerability assessments

While we take every reasonable precaution, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

8. Your Rights

You have the right to:

  • Access your personal data we hold
  • Correct inaccurate or incomplete data
  • Delete your account and personal data (subject to legal requirements)
  • Opt out of marketing communications at any time
  • Withdraw consent for data processing where applicable

To exercise any of these rights, contact us at info@bookbajar.in.

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us: