A Guide to Customer Service Skills for the Service Desk Professional (English, Donna Knapp)
by Donna Knapp
Delivery options
₹21,795
100% Genuine Book · Verified Seller
Free Shipping · Ships Today💵 COD Available📦 Delivery in 3-4 days
Available Offers
Free Delivery — Ships same day. Delivery in 3-4 business days.
15-Day Easy Returns — hassle-free return & full refund.
Secure Payment — 100% safe checkout with UPI, Cards & Net Banking.
Total: ₹21,795
Book Details
Publisher
Cengage Learning
Language
English
ISBN-13
9781285063584
ISBN-10
1285063589
Author
Donna Knapp
About the Book
The Fourth Edition of A GUIDE TO CUSTOMER SERVICE SKILLS FOR THE SERVICE DESK PROFESSIONAL explores the changing role of the service desk professional. Each chapter expands upon a particular skill required to provide effective customer support and provides proven techniques for implementing the concepts. Research, references, and resources have been updated in each chapter, and ITIL vocabulary and concepts are reflected throughout the text. New i…
ISBN: 9781285063584
ISBN-13: 9781285063584
ISBN-10: 1285063589
Frequently Asked Questions
What is the price of A Guide to Customer Service Skills for the Service Desk Professional?
A Guide to Customer Service Skills for the Service Desk Professional starts from ₹21795 at BookBajar. Available in Paperback. This is one of the best prices available online in India.
Who is the author of A Guide to Customer Service Skills for the Service Desk Professional?
Donna Knapp is the author of A Guide to Customer Service Skills for the Service Desk Professional. Browse more books by Donna Knapp on BookBajar.
Is A Guide to Customer Service Skills for the Service Desk Professional available in Paperback and Hardcover?
Yes, A Guide to Customer Service Skills for the Service Desk Professional is available in Paperback on BookBajar. Select your preferred format on the product page.
Does BookBajar offer free delivery for A Guide to Customer Service Skills for the Service Desk Professional?
Yes, BookBajar offers free delivery for A Guide to Customer Service Skills for the Service Desk Professional across India. No minimum order value required.
Is Cash on Delivery available for A Guide to Customer Service Skills for the Service Desk Professional?
Yes, Cash on Delivery (COD) is available for A Guide to Customer Service Skills for the Service Desk Professional on BookBajar. You can pay when your order is delivered.
Product ID: isbn-9781285063584
🛒 Customers Also Bought
Elektronische Textkommunikation / Electronic Text Communication (English, W. Kaiser)
₹3,977
Hebe- Und Förderanlagen (English, Heinrich Aumund | F. Mechtold)
₹4,764
Handbuch Der Gießerei-Technik (English, Franz Roll)
₹5,926
Eichung Der Binnenschiffe (English, Reichsamt Des Jnnem)
₹5,772
Lüftung Und Heizung Im Schulgebäude (English, M. Rothfeld | Th Heller | G. Leubuscher)
₹4,206
Der Hochbau (English, Silvio Mohr)
₹5,914Related Products
Electric Power Grid Reliability Evaluation: Models and Methods (English, Paperback, Chanan Singh)
₹2,700
Fifty-One Key Feminist Thinkers (Routledge Key Guides) (English, Paperback)
₹2,700
Green Aviation: Reduction of Environmental Impact Through Aircraft Technology and Alternative Fuels (English, Hardcover)
₹2,700
Characteristic Based Planning with Mysap Scm(tm) (English, Jörg Thomas Dickersbach | A. Forstreuter | C. Fuhlbrügge)
₹5,552
Ideen Zu Einer Reinen Phänomenologie Und Phänomenologischen Philosophie (English, Edmund Husserl | Marly Biemel)
₹4,331