Anger in the Air (English, Joyce a. Hunter)
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Book Details
Publisher
Routledge
Language
English
ISBN-13
9780754671930
ISBN-10
0754671933
Author
Joyce a. Hunter
About the Book
The new realities of airline travel came into full focus after the September 11 terrorist attacks. These horrific events escalated air rage incidents by 400%, but more importantly they put the entire airline industry under the spotlight. In subsequent years, the general public began to voice frustrations with the industry in very dramatic ways, a marked shift in consumer behavior from that of before 9/11. The International Transport Workers Feder…
ISBN: 9780754671930
ISBN-13: 9780754671930
ISBN-10: 0754671933
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Product ID: isbn-9780754671930
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