Call Center Excellence (English, Simone Fojut)
by Simone Fojut
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Book Details
Publisher
Gabler Verlag
Language
English
ISBN-13
9783409125499
ISBN-10
3409125493
Author
Simone Fojut
About the Book
Call-Center-Praxis vom Feinsten: "Call Center Excellence" porträtiert die nominierten Teilnehmer für den Call-Center-Preis CAt-Award 2002 und 2003 und stellt die drei führenden Telemarketing-Agenturen aus dem CallCenterProfi-Ranking 2003 vor. Im Einleitungskapitel werden die Erfolgsfaktoren professionell arbeitender Call Center herausgearbeitet. Damit erhält der Leser eine Fülle von Call-Center-Beispielen über verschiedene Branchenausrichtungen,…
ISBN: 9783409125499
ISBN-13: 9783409125499
ISBN-10: 3409125493
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Product ID: isbn-9783409125499
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