Conflict Management for Libraries (English, Jack G. Montgomery | Eleanor I. Cook)
by Jack G. Montgomery | Eleanor I. Cook
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Book Details
Publisher
American Library Association
Language
English
ISBN-13
9780838908907
ISBN-10
083890890X
Author
Jack G. Montgomery | Eleanor I. Cook
About the Book
While projecting a calm and peacefulness, libraries are not immune to workplace stress and conflict. In a research survey conducted over three years, the authors asked, What are the common causes of workplace conflict in libraries? From the results of the study, as well as formal and informal observations, the authors have developed 17 scenarios of library workplace conflict, along with realistic ways to manage them. Drawing on these stories from…
ISBN: 9780838908907
ISBN-13: 9780838908907
ISBN-10: 083890890X
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Product ID: isbn-9780838908907
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