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Customer Focus Assessment (English, Thomas Bäuerle) - Image 1 - BookBajar

Customer Focus Assessment (English, Thomas Bäuerle)

by Thomas Bäuerle

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Book Details

Publisher
Deutscher Universitatsverlag
Language
English
ISBN-13
9783824472604
ISBN-10
3824472600
Author
Thomas Bäuerle

About the Book

Ausgehend von einer fundierten Analyse wissenschaftlicher Konzepte zur Kundenorientierung sowie zur Messung von Kundenzufriedenheit und -bindung entwickelt Thomas Bäuerle einen Kriterienkatalog, der wesentliche Themenbereiche beinhaltet und Unternehmen ermöglicht zu bewerten, ob sie sich tatsächlich auf einem erfolgreichen Weg befinden.

ISBN: 9783824472604

ISBN-13: 9783824472604
ISBN-10: 3824472600

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Product ID: isbn-9783824472604