Helping the Difficult Library Patron (English, Linda S. Katz)
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Book Details
Publisher
Routledge
Language
English
ISBN-13
9780789017307
ISBN-10
078901730X
Author
Linda S. Katz
About the Book
This insightful book shows you how to deal with an issue as old as the library profession: interacting with problem patrons. It looks at this fact of life that affects almost every facet of library work and provides practical solutions--some developed within the field and some borrowed from other professions--that will improve reference services for those you serve and make the work of your library staff less stressful, more productive, and incre…
ISBN: 9780789017307
ISBN-13: 9780789017307
ISBN-10: 078901730X
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Linda S. Katz is the author of Helping the Difficult Library Patron. Browse more books by Linda S. Katz on BookBajar.
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Product ID: isbn-9780789017307
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