Internet Self-Service in Kundenbeziehungen (English, Harald Salomann | Prof Dr Walter Brenner)
by Harald Salomann | Prof Dr Walter Brenner
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Book Details
Publisher
Gabler Verlag
Language
English
ISBN-13
9783834908414
ISBN-10
383490841X
Author
Harald Salomann | Prof Dr Walter Brenner
About the Book
Harald Salomann präsentiert Handlungsempfehlungen zur Gestaltung von Internet Self-Services in Kundenbeziehungen von Finanzdienstleistern. Er leitet Anforderungen für die Planung, Konzeption und Umsetzung in kundenorientierten Prozessen ab.
ISBN: 9783834908414
ISBN-13: 9783834908414
ISBN-10: 383490841X
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Product ID: isbn-9783834908414
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