Measuring the Performance of Public Services (English, Michael Pidd)
by Michael Pidd
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Book Details
Publisher
Cambridge University Press
Language
English
ISBN-13
9781107004658
ISBN-10
1107004659
Author
Michael Pidd
About the Book
Measuring the performance of public agencies and programmes is essential to ensure that citizens enjoy quality services and that governments can be sure that taxpayers receive value for money. This book shows how the principles, uses and practice of performance measurement for public services differ from those in for-profit organisations.
ISBN: 9781107004658
ISBN-13: 9781107004658
ISBN-10: 1107004659
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Product ID: isbn-9781107004658
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