Risk and Crisis Communication (English, Robert Littlefield | Timothy L. Sellnow | Laura C. Farrell)
by Robert Littlefield | Timothy L. Sellnow | Laura C. Farrell
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Book Details
Publisher
Lexington Books
Language
English
ISBN-13
9781498517898
ISBN-10
1498517897
Author
Robert Littlefield | Timothy L. Sellnow | Laura C. Farrell
About the Book
This book applies relational dialects to risk and crisis communication in order to explain how agencies and organizations navigate tensions with stakeholders and the public during high-stress situations. Littlefield and Sellnow's novel use of this interpersonal theory, which conceptually describes how couples negotiate tensions as they maintain their relationship, is exemplified through seven case studies that each focus on one common tension.
ISBN: 9781498517898
ISBN-13: 9781498517898
ISBN-10: 1498517897
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Product ID: isbn-9781498517898
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