Rt Essentials (English, Jesse Vincent | Robert Spier | Dave Rolsky)
by Jesse Vincent | Robert Spier | Dave Rolsky
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Book Details
Publisher
O'Reilly Media
Language
English
ISBN-13
9780596006686
ISBN-10
0596006683
Author
Jesse Vincent | Robert Spier | Dave Rolsky
About the Book
In a typical organization, there's always plenty that to do such as: pay vendors, invoice customers, answer customer inquiries, and fix bugs in hardware or software. You need to know who wants what and keep track of what is left to do. This is where a ticketing system comes in. A ticketing system allows you to check the status of various tasks: when they were requested, who requested them and why, when they were completed, and more. RT is a high-…
ISBN: 9780596006686
ISBN-13: 9780596006686
ISBN-10: 0596006683
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Product ID: isbn-9780596006686
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