Service Engineering (English, K. Schneider | Hans-Jörg Bullinger | August-Wilhelm Scheer)
by K. Schneider | Hans-Jörg Bullinger | August-Wilhelm Scheer
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Book Details
Publisher
Springer
Language
English
ISBN-13
9783540253242
ISBN-10
3540253246
Author
K. Schneider | Hans-Jörg Bullinger | August-Wilhelm Scheer
About the Book
Das Konzept des Service Engineering beschreibt Vorgehensweisen, Methoden und Werkzeuge f�r die systematische Planung, Entwicklung und Realisierung innovativer Dienstleistungen. Dieses Buch verschafft Wissenschaftlern und Praktikern gleicherma en einen �berblick �ber den aktuellen Kenntnisstand. Dar�ber hinaus werden auch zuk�nftige Tendenzen im Service Engineering besprochen. F�r die Neuauflage wurden hierf�r Beitr�ge aktualisiert sowie zus�tzlic…
ISBN: 9783540253242
ISBN-13: 9783540253242
ISBN-10: 3540253246
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Product ID: isbn-9783540253242
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