Talking about Machines (English, Julian E. Orr)
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Book Details
Publisher
ILR Press
Language
English
ISBN-13
9780801432972
ISBN-10
0801432979
Author
Julian E. Orr
About the Book
This is a story of how work gets done. It is also a study of how field service technicians talk about their work and how that talk is instrumental in their success. In his innovative ethnography, Julian E. Orr studies the people who repair photocopiers and shares vignettes from their daily lives. He characterizes their work as a continuous highly skilled improvisation within a triangular relationship of technician, customer, and machine. The work…
ISBN: 9780801432972
ISBN-13: 9780801432972
ISBN-10: 0801432979
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Julian E. Orr is the author of Talking about Machines. Browse more books by Julian E. Orr on BookBajar.
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Product ID: isbn-9780801432972
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