The Call Center Handbook (English, Keith Dawson)
by Keith Dawson
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Book Details
Publisher
CRC Press
Language
English
ISBN-13
9781578203055
ISBN-10
1578203058
Author
Keith Dawson
About the Book
A guide to starting, running, and improving your call center, this guide covers various things from choosing the best site and buying the right equipment to managing agents, monitoring productivity, and enhancing customer relationships.
ISBN: 9781578203055
ISBN-13: 9781578203055
ISBN-10: 1578203058
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Keith Dawson is the author of The Call Center Handbook. Browse more books by Keith Dawson on BookBajar.
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Product ID: isbn-9781578203055
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