The Management of Conflict (English, Marc Howard Ross)
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Book Details
Publisher
Yale University Press
Language
English
ISBN-13
9780300065176
ISBN-10
0300065175
Author
Marc Howard Ross
About the Book
Complex social and political conflicts invariably have multiple roots rather than a single clear cause, and they are therefore difficult to manage effectively. Conflicts are about the interpretations of opponents' motives as well as the interests that antagonists pursue. Conflict management is most effective when it addresses not only the specific objects of contention but also adversaries' deeper, emotion-laden fears. Drawing on research and ide…
ISBN: 9780300065176
ISBN-13: 9780300065176
ISBN-10: 0300065175
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Product ID: isbn-9780300065176
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