The New Gold Standard (English, Joseph Michelli)
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Book Details
Publisher
McGrawHill
Language
English
ISBN-13
9780071548335
ISBN-10
0071548335
Author
Joseph Michelli
About the Book
Discover the secrets of world-class leadership! When it comes to refined service and exquisite hospitality, one name stands high above the rest: The Ritz-Carlton Hotel Company. With ceaseless attention to every luxurious detail, the company has set the bar for creating memorable customer experiences in world-class settings. Now, for the first time, the leadership secrets behind the company's extraordinary success are revealed. The New Gold Standa…
ISBN: 9780071548335
ISBN-13: 9780071548335
ISBN-10: 0071548335
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Product ID: isbn-9780071548335
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